Privacy policy

1. Data controller

In compliance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), and applicable Spanish data protection legislation, we inform you that the personal data provided through this website will be processed by:

Company name:

ROMETA SA

Tax ID:

B62179205

Address:

Zona Industrial Ronda de les Conques, 21-23, 08180, Moià, Barcelona, Spain

Email:

[email protected]

Phone:

+34 938 208 181

ROMETA SA is not legally required to appoint a Data Protection Officer (DPO). Any query relating to the processing of your personal data can be addressed to [email protected] or [email protected].

2. What personal data do we process?

ROMETA SA processes the personal data voluntarily provided by users through the forms available on the website (contact, ROI calculator, production capacity calculator), as well as data arising from communications with the company. Among others, the following may be processed:

• Full name
• Company and position
• Email address
• Phone number
• Country
• Information relating to your project or query

Fields marked as mandatory on each form must be completed in order to properly handle the request submitted.

3. For what purpose do we process your data?

Personal data is processed for the following purposes:

• Manage enquiries received through the website
• Prepare quotes and commercial proposals
• Handle requests for information about machinery and installations
• Manage the commercial relationship with customers, distributors and suppliers
• Provide technical assistance and after-sales service
• Comply with applicable legal obligations

When the user has ticked the relevant box, ROMETA SA may occasionally send information about news, products or industry events. This consent may be withdrawn at any time by contacting [email protected]. ROMETA SA does not make automated decisions that produce legal effects on the user.

4. What is the legal basis for processing?

The processing of personal data is based on:

• The consent given by the data subject when submitting the form
• The performance of pre-contractual measures requested by the user (quotes, technical information)
• The performance of a contract, where a commercial relationship exists
• Compliance with legal obligations

5. How long do we keep your data?

Personal data will be kept only for as long as necessary to fulfil the purpose for which it was collected. It will then remain blocked for the legally established periods to address possible liabilities, and once those periods have elapsed, it will be securely deleted.

6. Who can access your data?

As a general rule, personal data is not disclosed to third parties, except where there is a legal obligation or it is necessary for the proper provision of the requested services. Depending on the purpose of processing, data may be processed by the following data processors, acting as technology providers:

• Resend: delivery of emails generated by the website forms
• Google Analytics: statistical measurement of website usage (only after accepting the relevant cookies)
• Google Workspace: management of corporate email and productivity tools

ROMETA SA never sells or transfers personal data to third parties for commercial purposes.

7. International data transfers

The Google services (Analytics and Workspace) mentioned in the previous section may involve transfers of data to servers located outside the European Economic Area. Google LLC has appropriate transfer mechanisms in place in accordance with the GDPR (standard contractual clauses).

8. What are your rights?

Users may exercise the following rights at any time:

• Right of access
• Right to rectification
• Right to erasure
• Right to object
• Right to restriction of processing
• Right to data portability
• Right to withdraw consent where processing is based on it

To exercise any of these rights, you can write to [email protected] or [email protected]. Additionally, if you believe that the processing of your personal data does not comply with applicable regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD).

9. Information security

ROMETA SA applies the technical and organisational measures necessary to guarantee a level of security appropriate to the risk and to protect personal data against loss, alteration, unauthorised access or unlawful processing. However, no security measure on the internet can guarantee absolute protection.

10. Changes to this Privacy Policy

ROMETA SA may amend this Privacy Policy to adapt it to legislative changes or changes in the processing carried out. We recommend reviewing this page periodically to stay informed of the current version.